Why Choose Us?
At the heart of every Wright-Way's offer is the concept of “great coffee at work” – but over the last 35 years we’ve often been asked what the phrase really means.
To you and your staff it means true enjoyment of “coffee shop” quality drinks without having to leave the building or queue in the rain, all bundled up with value-for-money and good old-fashioned customer care. It also means that good, loyal customers aren’t treated like cattle or used to subsidise non-profitable national contracts and sprawling sales forces. We serve only a limited number of clients that we can look after really well - currently just over 45 customers in the Mississauga and Brampton area alone
We even serve some of our very first clients!
We have only the best people serving the best customers better.
To us it means putting everything we have into making sure we deliver a service you’ll love and tell others about – we don’t say “we can’t” or “we don’t”– “we can”and “we will” is our mission statement.
Wright-Way is not about average coffee, average service and average customers.
Wright-Way is not about profits, market share or trying to be the biggest.
Or as we say "Doing it the Wright-Way"
Wright-Way is about sharing a passion for great coffee and great service, and always being the best.
How We Work
There are three parts of the jigsaw that make great coffee at work. Many other vending and coffee companies only offer, or are good at, one or two out of the three – they either have great machines and fantastic service, but aren’t switched on to truly good coffee, or offer great coffee but not much else to go with it.
We make a point of making sure we can offer all three parts of the jigsaw to every customer – past, present or future – as follows:
Machines
We only recommend and supply machines from reputable and established manufacturers, who are recognised as leaders in their field, and understand and support our beliefs and principles. We provide these machines with a package of flexible finance proposals so you can choose what’s right for your budget.
Products
Every one of our range of products is formulated, approved and enjoyed on a regular basis by us, because we're pretty confident that after 35 years we know what makes a great cup of coffee, tea, chocolate, cappuccino, soup, caffe latte, herbal infusion, mocha, espresso, hot milk, latte macchiato - in fact we'll stop the list there before we get too boring! Of course, we also think we know how to best serve your drink, what to serve it in, and what to serve it with...
Care
We don’t like using the word service because that doesn’t go far enough. What we do instead is provide care – Wright-Way care in fact – which ensures your machines are hygienic, working, and an attractive place to get a coffee, not a dirty grey box in the corner dispensing dishwater that nobody ever wants to get, let alone drink, a coffee from...
